Hotel Universal Murcia

Cartagena, 21, 30002 Murcia, Spain - Murcia. See on map
3,4/5
Based on 314 reviews Google
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Where is the lodging establishment?

Cartagena, 21, 30002 Murcia, Spain - Murcia.

Features

  • Wifi
  • Car park
  • Air conditioning
  • Family
  • Business

Choose your room

Showing 10 results
Classic Room
  • 2 guests
  • 20 ㎡
Deluxe Room
  • 2 guests
  • 20 ㎡
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower
  • Mini-bar
  • Television, Flat-screen TV
Superior Room
  • 2 guests
  • 23 ㎡
Standard Room
  • 1 guest
  • 20 ㎡
  • City view, View
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower
  • Mini-bar
Standard Single Room
  • 1 guest
  • 23 ㎡
  • City view, View
  • Air conditioning
  • Bathroom, Toilet
  • Shower
Standard Triple Room
  • 3 guests
  • 25 ㎡
Family Room
  • 3 guests
  • 23 ㎡
Single Deluxe Room
  • 1 guest
  • 17 ㎡
  • Air conditioning
  • Bathroom, Toilet
  • Shower
  • Television, Flat-screen TV
Triple Classic Room
  • 3 guests
Classic Single Room
  • 1 guest
  • 17 ㎡

Hotel Universal Murcia

This modern hotel is located in the centre of Murcia, next to the Floridablanca Gardens and a 5-minute walk from the Cathedral. It offers a lovely traditional restaurant and free Wi-Fi in all areas. The hotel is set in Murcia's old town and is close to a range of shops and cafés. All rooms are fully heated and air conditioned. There is a flat-screen HD TV and en suite bathroom with slippers. The award-winning restaurant serves typical Murcian cuisine. There is also a bar and private parking is available. There is a gym and swimming pool just 150 metres from the hotel. Murcia Conference Centre is just 15 minutes' walk away. The hotel can also arrange guided tours of the local area.

Other names for Hotel Universal Murcia:

Universal PacocheUniversal MurciaUniversal PacocheUniversal PacocheUniversal PacocheUniversal Pacoche

Conditions and services

  • General

  • Check-in starts at: 14:00
  • Check-out ends at: 12:00
  • Wifi
  • Internet
  • Car park
  • Air conditioning
  • Heating
  • Lift
  • Non-smoker Rooms
  • Non-smoking throughout
  • Soundproof rooms
  • Pets not allowed
  • Reception services

  • 24-hour front desk
  • Luggage storage
  • Tour desk
  • Private check-in/check-out
  • Press
  • Food and beverage

  • Restaurant
  • Bar
  • Kid meals
  • Bottle of water
  • Fruits
  • Vending machine (drinks)
  • Common areas

  • Television room
  • Business facilities

  • Business Centre
  • Meeting rooms
  • Housekeeping service

  • Daily maid service
  • Trouser press
  • Laundry

What do guests think about this lodging establishment?

The accommodation in question has received mixed reviews. Many guests appreciated the friendly and attentive staff, clean rooms, and convenient location. Some mentioned that it met their expectations and provided good value for money. However, several complaints were made about the hotel's handling of cancellations and reservations. Some guests expressed disappointment with the hotel's appearance, professionalism, and lack of air conditioning control in the rooms. One particular staff member was mentioned to be unfriendly. While the hotel was considered budget-friendly, it was described as basic and not recommended for couples. Overall, the reviews suggest that the hotel's location and friendly staff are its main strengths, but improvements could be made in terms of customer service, room quality, and reservation management.

Reviews

3.4
Among the 49 user reviews of this lodging establishment, we don't have any available in English. Would you like to be the first to write a review in your language?

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.

3,4

Based on 314 reviews

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  • Mariano Catalán -Sep 13, 2019

    We arrived at the hotel for the holidays in Murcia and we were very pleased. The staff is attentive and the rooms were quiet. I recommend booking the parking because there is little parking in the area.

  • 안세빈 -Sep 8, 2019

    not recommended. Staffs can't speak English and also are not kindly. Tiny room and old facility. Wifi is not working. Pay more and go other hotels.

  • Guillermo Martínez -Sep 2, 2019

    Surprising. We stayed in this hotel this summer when we came from tourism to the city of Murcia. We weren't sure if we were right, but it was worth it. 5 minutes from the city centre. Receptionists speak fluent English and are very friendly. Compared to o

  • Anastasiia Karpacheva -Jul 6, 2018

    More like a hotel with a classic interior, very clean, polite receptionists. The room was very nice with TV and bathroom in it, cleaned every day.

  • David McBride -Mar 7, 2017

    Nice room, friendly staff, though I wish I'd known the staff members don't speak English before I arrived. No real parking nearby, so plan for this before you come here. Showers not perfect, but liveable. Overall, a nice experience.

Frequently asked questions about Universal Murcia

You can stay at Universal Murcia starting at 18.83 per night. The price will vary depending on the dates and the demand.

No, Universal Murcia doesn't have a pool.

Yes, Universal Murcia is located just 369 m from Murcia city centre. Have a look at our map to get a better idea.

You can check in at Universal Murcia any time after 14:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

Yes, Universal Murcia has parking facilities.

At Universal Murcia, you'll have internet access through their free WiFi service.

Yes, Universal Murcia is a family lodging establishment, suitable for you and your loved ones.

Yes, the facilities at Universal Murcia include a restaurant.

Yes, Universal Murcia has a business centre that's ideal for your meetings.